Thursday 29 January 2015

Job hunting/Recruitment and selection processes in our dear country Nigeria (part3)

As I went back to my hotel I could not eat,sleep or think straight. I kept on having negative imaginations and thoughts, I could not hold it any longer I picked up my bible to read some psalms and then prayed, but I was still restless I could not wait to hear from Mr Dapo.
I set my alarm for 8am, as soon as it rang "I could not believe I was awake through out the night".
I waited patiently for 10am so I could call Mr Dapo, but it felt like it was taking forever "whew" finally it was quarter to 10. I picked up my phone, dialled his number and it immediately connected, it rang once and he picked up. We exchanged greetings and I quickly asked him what the situation was since the phone network was so poor the previous night. 
He giggled and said to me "oh dear I forgot to tell you to drop your reference contact details" ......(sigh) at that moment I heard his words I felt a cool shiver flush through my spine and I took a deep breath of relief. 
I quickly mentioned to him that I will come to the office ASAP to do that and he said "Clara don't bother just send me an email I will text u my email address". What a sigh of relieve.... Saying to myself; "atleast saves me the transport fare and stress of traffic". 
We greeted our good byes and he wished me a safe trip back home.As soon as I dropped the phone the next thing I did was to order for food and a chilled bottle of soda......


HR suggestions/ Recommendations

: As a qualified HR personnel make sure you have a note pad or iPad  where all the questions and suggestions you want to give the applicant is directly Infront of you on your desk, this saves the applicant from coming back to your office another time to ask questions. 

: Make sure your telephone number and email address comes very handy when responding to applicants or immediately after finishing an interview, this is necessary for follow up interviews.

: If you promise to send an applicant an email or a give a call please do keep to your promise that is professionalism in HR regardless of how busy your schedule may be keeping to promises when it has to do with employment matters is a sign of good practice.

Sunday 25 January 2015

Job hunting/Recruitment and selection processes in our Dear country Nigeria (part 2)

As I sat down, my heart raced but deep in my mind I tried to calm down and took deep breaths, trying not to look anxious . The Human Resource(HR) manager introduced himself as Mr Dapo and gave a brief history of the company. After that he asked me,  "tell me about Miss Clara"

 "I am Clara Peters, I am 28 years old...I am from Rivers State... I have a BSc in Business Administration from the University of Ibadan and an MBA from Bradford University, UK... I have 3 years work experience in which i put in a lot of effort to meet the goals of the company in which I worked for, I am a team player and a fast learner.
As i spoke, I noticed the full concentration the HR manager had on his face... I could not really say if he was impressed or disappointed but I tried not to make sure that did not bother me ...what kept on ringing in my head was “make sure you come back with an offer letter” as I finished introducing my self, the  manager went further on to ask me to discuss my past job experiences and also  highlight my people’s  skills while I worked for my previous organization. I gave him a brief history of my past experience and I also tried to highlight some ideal skills i portrayed while i was working at my previous workplace.
As I spoke, I noticed he smiled and he looked impressed, that made me feel comfortable and I just wanted to go on and on.
He gave me a detailed explanation of  the job role I applied for which is a Personal Assistant role to the  Administrative manager of the company. He said they needed "10 years work experience" for this role and I only had 3 years  work experience. In  my mind "i couldn't recall seeing  10 Years work experience in this job advert" , all i could remember was, the job applicant must have a required level of experience in Business Administration, so I was wondering where all this 10 years experience story was coming from.
I kept calm and smiled and looked very joyful, taking to my dad’s advice earlier on. After the HR manager read the job role and gave me an idea of the remuneration, I was placed in both worlds of confusion and excitement because first he pointed out the fact that I had a 3 years working experience and the company is in need of an applicant who has 10 years working experience. The weird thing was that he made this statement with a huge smile on his face, which made me wonder even more... "is this man smiling" and saying“sorry dear this job is not for you or hey dear I will still give u the job regardless your little experience in the field.

He excused himself and said I should give him 7 mins he would be back soon. As he left the room I took a deep breath and was tempted to send my brother a text message immediately telling him how the interview is going but on a second thought am thinking "hmmmm there might be a spy camera in this room, what if they are all seated in a room watching me from the camera screen trying to see my comportment". As I thought of that I crossed my legs and kept a calm face and acted like my mind was blank
…..(till this date when I think of the how comported i was, I just laugh out loud).  I heard the door handle twist and behold the almighty HR manager walks into the room... I gave him a smile as usual and then was expecting to continue talking with him and all of a sudden I heard some one entering in to the office, another man in a suit and tie... in my mind  i am wondering what is happening here I hope this new guy does not want to ask me more questions because I have been here for almost an hour.
Being a very restless person, sitting down for an hour can drive me nuts, and behold this second gentleman sits directly beside me, greets me with a smile on his face... I smiled back at him, giving him a handshake. He introduced himself and as I was about to introduce myself, he quickly cuts me short and says "no worries my dear Mr Dapo has already given me a brief history about you ".
In my head I was kind of excited because I felt that was a positive feedback.. at least they discussed me. (my brother once said "people only discuss relevant people, you must have said or done something striking for two or more persons to talk about you "). Mr Dapo the HR manager clears his throat and says " Okay Miss Clara... I and Mr Austin here have talked about your past experiences and we have seen you don't have enough of what we want in order for you to perform excellently well in this job"
…… When I heard that my heart almost pooped out of my chest!!!!!!! But guess what? we have decided to give you another job role, on hearing that I thought I was dreaming, hot blood flowed through my face... infact I could feel my face go pink. The two managers looked at each other and Mr Dapo said  "Miss Clara would you be okay to take the job as an Administration  Assistant  in this company? Presently we do not have any body in that field, we would be very grateful if you accept it.  I had a very big smile on,my eyes sparkled and i said with a very confident voice "of course sir" I replied. "would be glad to accept the role". He smiled back and said Clara "we appreciate your personality, we want you in our organization. We believe  you can lighten the atmosphere around here. The Business Administration department, needs a jovial spirited person like you ". On hearing those words I even smiled and laughed out in more excitement, I could not just believe my ears.

Mr Dapo told Mr Austin who happens to be the assistant HR manager in the company, to draft up a job description for me, so I could have a look.
"Miss Clara follow Mr Austin to his office and discuss with him on your working contract and remuneration. "In my mind am like wheww…finally!( if only human beings could see the minds of people am sure Mr Austin would have laughed out loud)". As I got to his office he offered me a  seat and then we started to discuss on the working contract and the remuneration once we agreed on the terms and conditions regarding my employment. He told me he would send the contract via email which would entail my date of my resumption.On hearing that I quickly told him I will like to resume as soon as possible,since I have nothing doing at the moment, he smiled and said that’s fine but I will give you a month so you can try and get yourself together. Okay miss Clara we are done here you would hear from us soon, and as usual with a big smile I gave him a firm hand shake and then took my leave. I walked out of the office and knocked on Mr Dapo's door, and got in to his office to tell him I was done with Mr Austin  he responded with a smile and said,"Miss Clara we  are looking forward to working with you, I stretched out my hand and gave him a hand shake.
As I walked out of the office, to the security office to sign out, the security man who signed me in asked madame how did the interview go?  I told him happily "sir I made it oh! I thank God I got the job", the security man was so happy he said "wow congrats madame and I will be looking forward to seeing you regularly, I quickly said yes ohhhhhh!

 I had smiles all though, I signed out at the security post and left the company”s complex, picked up a taxi and off to my hotel, in fact I didn’t bother pricing down the taxi cause i was super excited. I just jumped in and told the taxi driver where I was heading to.
 As soon as the taxi moved, I immediately dialed my Mum's number to give her the good news. As soon as i spilled the news she screamed out with excitement  and she said, "call your dad".
As i spoke to my dad and gave him the news he too was super excited and wished me congrats and said to me," you didn’t have to stay too long since your arrival from the UK, I always told you not to worry God is in control". After speaking with my dad I called  my brother he was so happy as he heard the good news, especially when i mentioned the salary I will be getting, he said " Clara I hail ohhhh”.

As soon as I got to my hotel it suddenly clicked to me, i had a very close friend of mine I had known over the years. I gave her a call and told her I was in town ,she quickly said she would send her address,so i could come pay her a visit later that evening.
As i stepped in to my room, i closed the door and gave praises to God, sang worship songs glorifying God and thanking him for everything. I rushed in to the bathroom had a long shower with smiles and sang though out. As i got out of the bathroom, I dried my self up and wore a simple gown, fell on the bed and dozed off.

By the time I woke up it was 8pm,  I checked my phone and saw various missed calls from both known and unknown numbers,  I decided to quickly rush out of the hotel room, because I had promised my friend I would come visit her. I picked up a taxi and decided to call back the missed calls on my phone I  called the known numbers of family and friends who had called earlier, while i was sleeping after speaking to them, i decided to ring back the unknown number that called, as it rang I  realized I was just getting to my destination, so I quickly cut the call and  paid the taxi, got down of the taxi, and knocked at my friend's door.
I started thinking to myself "should i call this number?" or should i just wait till the next day since it was already too late to call an unknown number? at a second thought, I decided to dial the number again it rang for a while,just when I was about to hang up, an unknown voice picked up saying hello who is this? I quickly replied saying hello I saw a missed call with this number on my phone this afternoon ...sorry I was not close to my phone, my name is Clara Benson who is this please? As i was talking on the phone my friend opened the door screamed my name, I  quickly gestured to her saying she should hold on am on the phone.
 The voice on the phone said oh Clara good evening yes I did call earlier on, this is Mr Austin from ***** company you had an interview with us earlier on today, I quickly responded anxiously and said”oh hi Mr Austin how are you doing? thanks for having me in your company today. He responded " the pleasure is mine" Errrm my dear ...Hello! Hello!! can you hear me? I was trying to hear him but the network seemed poor, hello Mr Austin i can not hear you what did you say? hello Clara! hello Clara!!, and the line went dead... I tried to call back," the number you have dialed is switched off please try again later" his phone was switched off... I was in a state of confusion, Mr Austin  sounded worried, he sounded anxious, just like me.. what could be the problem, I sat in my friend's house trying to reason with her on the situation .... i hope there is no problem? What could be the matter, why would he call me after 5 hours of the interview, I was lost in reasoning and thoughts ...i did not know how i would sleep that night, i hope there is no story about this job.
To be continued……..











HR Suggestions/recommendations
  •   As an HR specialist always endeavor to write a well detailed job description when advertising for a job vacancy
  •   Before you interview a job applicant, try and make the applicant feel comfortable by giving  a  warm welcome/salutation   and a compliment i.e Good morning Miss Clara, nice to have you  here, Do u mind a cup of coffee,tea or a glass of water? Nice hair do or nice outfit. Doing    these  makes the applicant feel very relaxed and confident in him or herself.
  • Always put a smile on your face regardless of the way you feel about the applicant.
  •  Give eye contacts and Nod your head to every thing the applicant says even if you might not go well with every thing he/she mentions
  • Always try and give hand shakes after each interview with a smile on your face.
  • Give the applicant a time frame on feedback in hearing from the organization.
  •   Never be biased to any applicant.
  •  Be confident, simple and attentive.

Thursday 1 January 2015

A Critical Examination As To Why Measures to Enhance Equality and Diversity often Achieve Limited Success


INTRODUCTION

Equality and   diversity   provides an egalitarian   approach   to people management within an organization. The concept rests on the idea  that workforce consists of diverse people with visible   and invisible peculiarities and that  harnessing these differences provides a sense of value  to the  individual and optimizes their talents  for the good of the organization  (Kandola and  Fullerton  1998).  Discourse on equality and diversity take the form of sexual orientation, religion, race, gender inequality, age, disability and so on; it has been triggered by social justice, legislative and business case requirements. Equality is not about giving certain groups "special  treatment" or "extra rights" It's about regarding  everyone as individuals with respect, esteem  and realizing the clash that our words and  actions can have on others and on society. It's about recognizing  the impact that prejudice and discrimination  has on people and taking positive and constructive  steps  to ensure  that we do not  perpetuate or promote  negative attitudes, stereotypes or damaging misconceptions about certain communities or individuals.

This post will be looking at the introduction of the employment development of written equality and diversity policies within the organization   and considering   the issues being viewed by the organization both in theory and practice. Agencies in  every part of UK  now tend to develop a much more sophisticated approach  to diversity, to note the complexity within  and between communities, As (Ozbilgin  and Tatli 2008,  p. 442) suggested  one prominent  challenge for   diversity management  in  private global organizations have  the need to develop sophisticated approaches to policy   making, "recognizing the tension   between local requirements for diversity   management and the need to standardize international operations".



VARIOUS PERSPECTIVES OF ORGANISATIONAL DISCRIMINATION

Some  people tend to show  a hierarchy in  regards to whatever position they are holding in an organization or  in general not valuing other  people's differences and these  is where the difficulty  in  delivering equality and diversity comes up, more or so it is necessary to say how race and ethnic categories  are  understood, this  is a very  complex  area. The category black include African and Asian origins  the  equality  and human  rights  commission in its  publication analyzed data  are  now  white,   mixed,   Indian,  black  African, Pakistani, Bangladeshi, Caribbean and Chinese (Kirton   and Greene,  2010, p.20).

(Bromi ,1997- Cited   In  Gill   Kirton and    Annie-Marie Greene, 2010, p.21)  One of  the significant  features  of  black  and Asian was  the low representation of  white  collar  jobs, with these, most people  looked down on immigrants especially Black   Africans.   The black population still has a higher    rate of unemployment compared to their white peers (Platt,   2006). In Organizations men are mostly dominant in higher levels of organizational occupational hierarchies such as high management staffs and executive officials. Men have dominated the world of management   and leadership is  better seen with   in  masculine  terms  (Kumra  and Vinnicombe,2008;  Vinkenburg et al.  2011).  Collinson and Hearn (1996) identified  five masculinities that men enact at work "the macho" management  style which  emphasizes qualities of struggle and  battle  the  nature to be brutal and  ruthless  and an aggressive and rugged individual. The masculine image  of management and leadership  has been  seen to possess personal power and imperious  roles because it has been termed and  still  ongoing that a  man has the power and ability  to control others and self.

A study  of women in management positions organized  by the Diana Project (Brush   et al, 2004) revealed that  even women  in a  high-income country (USA), holding  high-income salaries,   received disproportionately low share of available venture capital.
The study included data   from  a guide   to  venture  capital    sources (analyzed   to  identify  the  numbers   and characteristics   of women in management positions) and  interviews  with high-profile women venture  capitalists. The results showed  that  the venture capital industry is highly populated with  male; pre-existing relationships  provide   an   important  link between entrepreneurs  and venture   capitalists; and that  even  women  venture capitalists  do  not  give  preferential treatment  to women.

The Equality Act 2010 states  that  discriminating   against any worker  in an organization because of  sexual  orientation  is unlawful (Advisory conciliation  and arbitration website), despite the equality  act of  law  some  advances   in  gay,  lesbian, bisexual and  transgender and even heterosexuals  rights  attitudes  remain  common in our  society. Over the  last  20 years, sexual orientation  has  emerged  as a visible  strand   within   diversity management in most large public, private and voluntary  sector  organisations  in developed  economies    (Bell  et al., 2011; Colgan   et al, 2009).
Sexual orientation   equality  and   diversity work  has been triggered   by social  justice, legislative and business case requirements   (Colgan et al.,   2007; Stonewall,   2008 ; Trau and Hartel, 2004). However, despite the   development of an   anti-discrimination legislative framework in Europe, Australasia, parts  of North  America and South   Africa  and a  liberalization in social attitudes, those trying  to "champion" sexual orientation equality and  diversity  work may  still encounter barriers  in developing this work (European Union  Agency for  Fundamental Rights, 2009;   Jones and ltaborahy,   2011).

Most  workers  in organisations tend  to  look  down  on their   fellow colleagues   that   have  a   particular  different sexual orientation    from   them   for example treating them less favorably than   others,     applying    practices   that indirectly disadvantages people with  a particular sexual orientation, hostility   towards   them at  work, violating  at their   dignity, victimize  a person   due  to complaints of discrimination  on the ground of the person's  sexual orientation. Some employers do not  ensure  that  sexual  orientation  is subsumed in  their   equality   policies, having thereby   subtracting    these  policies; this   leads  to  a high  level  of discrimination  within  the  organization which   in turn  regresses the  growth   of the organisation.
The  public  needs  to  be active  in   the encouraging and   supporting of  gays, transsexuals, homosexuals  and bisexuals rather than scrutinizing them.

The barrier and inequality bisexuals, gays and  lesbians  experience   at the  workplace does  not give  them  the free  access to  public  services.   Evidence have been shown that most  people   with   a  particular kind   of sexual orientation   have been   harassed, bullied and  have   difficulties in reaching  senior management roles/positions   in organizations. Almost  one  in five gay, bisexual  and lesbian   has been faced with verbal  abuse   and  bullying, a  quarter   of them have been maltreated  by their managers (www.stonewall.org.uk/publications). Most   homosexuals, bisexuals  and gays  that tend to open up  on  their   sexual  orientation have said they  work more   productive    and motivated to work, confident and  are free to build an excellent working  relationship with fellow colleagues. The purpose of  duty to  make  sure  everybody is treated equally in an organization should  be the involving  of homosexual  staffs in  decision making that make about the  organisation, letting   them decide  cost  effective services  that  the  gay  people need  and use.(Stonewall Reports and Sources).

The  UK   has an ageing  population,   there   are   nearly  20 million    people  aged over  50 years   and older   workers  (aged  between 50  and state pension age)   make up around  25% of the  working age population (Department for  Work   and  Pensions  United Kingdom, 2007).
Research with equality  and diversity     issues   relating  to age were  found  for  both  young   and  older  workers who  each faced particular stereotypes   and barriers  within  the workplace. A study  by CIPD (2003) identified the following   stereotypes associated  with younger  and   older  workers, young workers   tend  to  be seen as  being irresponsible, immature   and ill mannered  while older workers are thought  to be inflexible, slow learners  and  they  are   unable  to adapt  to change.

The CIPD   also   found   that young  people seem to  be experiencing barriers  at  the  workplace, 8% of under  3Ss  had been told   they  were  too  young  for  the job and   a further 8% believed they  got  rejected  from  a  job because of  being too  young  (Blake  Stevenson's  report,  2010). Under  employment, working   in jobs  of a  lower   skill  level than  previously  is something  many older  workers  encounter   (McNair and   Flynnn, 2005).
In  the  1990's, there was evidence that employers  had negative attitudes and approach towards  older  people because there was a view  that  older  people were  less trainable, less interested in developing their careers and  suitable only  for  low-skill and low responsibility jobs (Taylor  and Walker, 1994). The unemployment rate  of  disabled  people is approximately twice that of  non-disabled (Equal Opportunities  Commission   UK,2006).
It  is  believed  there  is a  large  number  of disabled people that  are capable and  willing to work, but   in anticipation of  employer   discrimination these  people prefer  the alternative  of  long-term social security benefits (Hyde,1996). Wahat (2010) examined  job-fit   perception, core  self-evaluation and  career success in a sample  of 30 people  with  disabilities in Malaysia  who  were ex-trainees of a vocational   rehabilitation  centre. While  that pilot study underscores the importance of career and life satisfaction  and recognizes the  need to clearly  identify  objective  career success   for  individuals  with  disabilities, it did  not examine the  well-being of  persons with different    employment statuses, such as underemployment,  unemployment,employment  in  temporary jobs,   or  non-participation in the labor market (i.e. discouraged workers).

 However (Smith ,1992 cited  in  Kirton   and Greene,  2010, p29) referred  to these groups as 'discouraged   workers' because they experience the labor   market as  hostile.  (Woodhams and Corby,2003 ; Humpage, 2007) argues that Australia called on  policy makers to transform  their disability work model from  a  medical viewpoint characterizing disability a curative issue to a social paradigm  that promulgates  empowerment through  full community  integration.

Additionally,   (Woodhams   and Corby ,2007) documented the way UK employers develop their practices to conform  to the letter of the law, changing their structures  as the legal emphasis changes. As  a  result, employers fail to utilize the full range of  measures at their  disposal  to enhance the  employment  status of  workers with disabilities.

Organizations   are committed to ensuring fairness and equal access to all employees regarding their   faith   and  beliefs.    (Advisory Conciliation and Arbitration service booklet,  2011,p.26). Whether or not you have a religion and what  you do or don't  believe in is likely  to make difference   to you  and how you perceive the  world. These perceptions are carried across into our workplaces. It is said by some  that  what  you do or do not  believe is private  matter that should   have  no  effect on your job.  It is  indeed a  private matter but it would be disingenuous indeed   to say  that it had no effect on  your employment. For example if  a company running training events  or promotion panels during periods  of religious  fasting for some colleagues may well  place  them at a disadvantage  in  these instances.

Diversity management    rationales: This section considers the  rationales  being used to  drive    progress from the point of view of those championing discrimination

The Social Justice  Case

Employment   inequalities are unjust and unfair  and employers  have  a social  duty to develop policy and  practice to address  discrimination  and  disadvantage  when lack of workforce seems to  be   notable,  it  is seen to  be a discriminatory  procedure and practice, where  by policy measures  are   meant  to  handle  such  as   implementing formal,   standardized   recruitment and selection procedures. Workforce diversity   is also   perceived  as a good thing  because achieving  a socially balance community   is said to be important    in social  goals. The social justice case places an  emphasis on the 'good  employer'  and on 'best  practice'  (Dickens,   1999). (Noon   and Ogbonna,  2001: 4)  (Cited   in  Beardwell  and Claydon, 2010, p.201) A key concern for the social  justice case is whether the focus should be on justice in terms  of procedures ('a level playing   field' ) or outcomes  ('a  fair share  of the cake').  For example  in a recruitment   process,   is either  the  person would  be selected either  through   merit (procedural justice)  or selected in order to  fill  a  quota  (ensuring   representatives of  different   social groups).  When selection is selected   on   merit   alone  it  would   not   produce representatives except  such  merit   has  been evenly  distributed   throughout all groups.

The Business Case

The question  within the business case focuses on how the workforce diversity can contribute to organisational   goals.  The business   case for equality   and  diversity is to ensure that valuing workforce diversity delivers  benefits to the organisation.   The organisation   would have  to take on practices  by eliminating  discriminating recruitment  selection   practice because that is  the only way an  organisation   can benefit from diversity  by managing to recruit diverse workers. (Kirton and Greene,  2010)

The Legal Case
Olmec’s research says that  Discrimination  on the  grounds  of gender,  race,  religion,  sexual orientation   and  disability in employment and training  and  in the provision of goods, facilities and services is  unlawful  for organisations except in limited circumstances (Lloyd and Ahmed, 2008, p.4). Protection from discrimination  on the grounds  of age currently covers employment only and does not yet cover the provision of goods, facilities or services. So therefore it  makes organisations    to  take  the  best practice  in order  for  them  to  be compliant  with existing legislation.


CONCLUSION

It  can   be seen  that  equality  and diversity   is  difficult  to  carry out  in organisations   due to discriminatory    issues  performed  in organisations,   it  covers issues  related to gender,  race, sexual orientation,   age, religion,  disability.  Workplaces   are becoming more diverse  as people from different   backgrounds  are entering the labour  market.  Positive approach to equality  and diversity   can benefit  you and organisation  by encouraging  employees,  even if discrimination    is done with   good intentions   it is unlawful,  organisations    must make sure all HR  policies and practices  treat people equally and to tolerate  discrimination    amongst employees (Wilson  et al, 2008).


REFERENCES

Bell   ,  M.  ; Ozbilgin  ,M.;    Beauregard ,T et al.  {2010}."Voice,   silence and diversity  in 21st  century organisations:    strategies for inclusion in gay,  lesbian  and transgender employees".  Human  resource management,  SO(l),pl31-46

Brown  (1992:5)  In  Kirton, G and Greens,  A.M.   (2010)   the dynamics  of  managing diversity   3•d  edition p.21  Elsevier  Buttterworth-heineman
Bruce jones,    E and Pali  ltaborahy,   L.(2011),  state  sponsored    homophobia  :  a world  survey  of  laws criminalising   same-sex  sexual acts between consenting  adults  ,ILGA

Brush,C;  Carter, N.M;  Gatewood,  E.J;  Greene, P.G;  Hart,  M.M.(2004).   Gate  keepers of venture growth:  a Diana project report on the role and participation  of women in the venture capital  industry, Kauffman foundation,  Kansas  City,  MO.

Chartered  Institute of Personnel and Development {Cf PD),  (2003)  The challenge a/ the age :   In; Blake Steven's   report  (2010):  equality  and  diversity   baseline  information   on  Scotland's   key economic sectors,  Scottish  enterprise  and highlands    and islands  enterprise  p24

Collinson,   .D.    and Hearn .J.(1996}  "Breaking the  silence:  on men, masculinities   and managements". (Ed's),   Men   as   managers,  managers  as   men:   Critical    perspective   of   men,  masculinities     and managements,  London:  Sage publication,  pp.1-24

Colgan,   F; Creegan,   C;  Mckearney,   A;  et al.  {2007).   "equality  and diversity   policies  and practices at work:  lesbian,  gay and bisexual workers", Equal  opportunities   international,   26(6) pp 590-609

Colgan,   F;  Creegan,  C; Mckearney,A;  et al. (2009)  "equality   and diversity in the public services:  moving forward on lesbian,  gay and bisexual  equality?"    Human  resource management journal,  19(3)  pp 280-
301
Doirean   Wilson,   Matt   Flynn  ,Phillip{2008tequality     and  diversity   :scientific    commons   Chartered
Institute   of Personnel  and Development

Dick,    Sexual  orientation:   the  equality  act  made  simple,   In:  stone wall  reports  and  sources
Downloaded  from (www.stonewall.org.uk/publications)      p15 retrieved on 2nd oct 2012

Dickens  .l.:   in Kirton  ,G and Greene, A.M.  (2010): the dynamics of managing diversity  3rd edition  p200
Elsevier   Butterworth-Heinemann,   Oxford

EOC  {2006):   In  Kirton,  G and Greene,  A.M.   :   the  dynamics  of managing of diversity  3•d  edition   P29
Elsevier   Butterworth-Heinemann,   Oxford

Hyde,  (1996):   In Kirton,  G  and Greene, A.M   (2010) 3rd Edition  ,the  dynamics    of managing diversity
P29 Elsevier   Butterworth-Heinemann,   Oxford

Kandota     and    Fullerton(1998)     GCSE     essays       2007   www.markedbyteachers.com/gcse/business•
studies/diversity-in-the-workplace-html       RETREIVED  ON   3rd October 2012

Kirton,    G  and Greene,   A.M.    (2010}  pp20-21:     The  Dynamics  of Managing   Diversity:   A Critical  Approach, Elsevier    Butterworth-Heinemann,       Oxford,

Kumra,   S;  and  Vinnicombe    ,S.(2008},    HA  study  of  the  promotion    to  partner   process   in  a  professional services    firm:   how women  are disadvantaged",      British   journal   of management,(    19)  pp.565-74

Llyod    and    Ahmed     2008    p4:      A   guide     to    equality      and    diversity      in    the     sector.      OLMEC

www.improvingsupport.org.uk          retrieved   on 1"  act  2012

McNair     Stephen    and    Flynn   Matthew      .(2005).      The   age    dimension      of   employment practices. Employment         relations       research      series,       London,         department        for     trade and  industry, www.dtl.gov.uk/er/emar          retrieved   5"' act 2012

Noon   and   Ogbonna,(2001)       In:   Beardwell,      J    and  Claydon,   T  Human  resource  management:   A contemporary  approach 6th edition (2010),  pp.201  Pearson  Ltd.

Platt,   (2006)  In:    Kirton,   G and and Greene,  A.M.:  The dynamics  of managing diversity    p25 Elsevier Butterworth-Heinemann,    Oxford

Smith  (1992)  In : Kirton, G and Greene,A.M.    the dynamics of managing diversity  Elsevier Butterworth• Heinemann,   Oxford p.29

Stonewall (2008a),  peak performance; Gay people  and productivity,   stonewall, London:  In equality and diversity  and Inclusion:  An international  journal  31(4),  pp. 359-78

Stonewall(     2008b),workplace   equality    index   2008,    integration    in   the   workplace:    emerging employment  practice  on age, sexual orientation  and religion or belief stonewall ,London

Taylor,  P.  and Walker,  A;(1994), "the ageing workforce  :  employers attitudes towards  the employment of older people",  work, employment  and society; 8(40),  pp,569-91

Ozbilgin   and tatli(2008)  Managing  diversity and the business  case.  Short  run press, Exter

Trau ,R;   Harrtel,  C.  (2004),"one  career two identities    :an  assessment   of gay men's career trajectory", Career development  international, ( 9):7 pp. 627-37

Vin ken burg, C.J; Van Engen, M.L: Eagly, A.H;  et al. (2011).  "An exploration of stereotypical  beliefs about leadership    styles:  is transformational   leadership  a route  to  women's  promotion?"  The leadership quarterly,   22(1),  p.  10•21

Wahat,    N.W.A.   (2010),    •  fit  perceptions   ,core  self-evaluation   and  career  success of  people  with disabilities",    journal of global business   management,6(2),      pp. 1•7

Wilson,   R.J;  Filosa,   and A.  Fennel. "Romantic   relationships    at works: does  privacy Trump the dating police?  Defence Council Journal 70 (1):  pp. 78-88

Woodhams,  C.  and Corby,  S. (2003),   defining disability   in  theory and  practice:  a critique of the British disability   discrimination act 1995", journal  of social policy,32:   (2),pp  159-78

Woodhams,   C. and Corby ,S. (2007),   • then and now: disability, legislation  and employers  practices in the UK",  British  journal  of industrial relations,45  (3), pp. 556-80

Structure of performance management





Performance Management is the systematic process whereby an organization involves its employees as individuals and members of a group looking to achieve a unique goal . There are various ways an  organization can achieve its performance management, this may include: PLANNING of work and setting expectations,DEVELOPING the capacity to perform,continually MONITORING performance,RATING performance periodically and REWARDING good performance.


An effective organization carries out its work planned out in advance, Planning is the setting of  performance expectations and goals for groups and individuals to channel their efforts towards achieving organizational objectives. Getting employees involved in the planning process will help them understand the goals of the organization, what needs to be done, why it needs to be done, and how well it should be done.


The regulatory requirements for planning employees' performance include establishing the elements and standards of their performance appraisal plans. Performance elements and standards should be measurable, understandable, verifiable, equitable, and achievable. Through critical elements, employees are held accountable as individuals for work assignments or responsibilities. Employee performance plans should be flexible so that they can be adjusted for changing program objectives and work requirements. When used effectively, these plans can be beneficial working documents that are discussed often, and not merely paperwork that is filed in a drawer and seen only when ratings of record are required.

In an effective organization, assignments and projects are monitored continually. Monitoring well means consistently measuring performance and providing ongoing feedback to employees and work groups on their progress toward reaching their goals.

Regulatory requirements for monitoring performance include conducting progress reviews with employees where their performance is compared against their elements and standards. Ongoing monitoring provides the opportunity to check how well employees are meeting predetermined standards and to make changes to unrealistic or problematic standards. And by monitoring continually, unacceptable performance can be identified at any time during the appraisal period and assistance provided to address such performance rather than wait until the end of the period when summary rating levels are assigned.

Employee developmental needs are evaluated and addressed in a well structured organization. Developing in this instance means increasing the capacity to perform through training, giving assignments that introduce new skills or higher levels of responsibility, improving work processes, or other methods.
Providing employees with training and developmental opportunities encourages good performance, strengthens job-related skills and competencies, and helps employees keep up with changes in the workplace, such as the introduction of new technology.
Carrying out the processes of performance management provides an excellent opportunity to identify developmental needs. During planning and monitoring of work, deficiencies in performance become evident and can be addressed. Areas for improving good performance also stand out, and action can be taken to help successful employees improve even further. From time to time, organizations find it useful to summarize employee performance. This can be helpful for looking at and comparing performance over time or among various employees. Organizations need to know who their best performers are.

Within the context of formal performance appraisal requirements, RATING is the evaluating of an employee or a group performance against the elements and standards in an employee's performance plan and assigning a summary rating of record. The rating of record is assigned according to procedures included in the organization's appraisal program. It is based on work performed during an entire appraisal period. The rating of record has a bearing on various other personnel actions, such as granting within-grade pay increases and determining additional retention service credit in a reduction in force.

Rewarding  employees is the recognizing  of an effort an employee or employees have put into achieving a goal for the organization. Rewarding can either be  individually or as members of groups, for their performance and acknowledging their contributions to the agency's mission. A basic principle of effective management is that all behavior is controlled by its consequences. Those consequences can and should be both formal and informal and both positive and negative.
Good performance is recognized without waiting for nominations for formal awards to be solicited. Recognition is an ongoing, natural part of day-to-day experience. A lot of the actions that reward good performance like saying "Thank you" don't require a specific regulatory authority. Nonetheless, awards regulations provide a broad range of forms that more formal rewards can take, such as cash, time off, and many non monetary items. The regulations also cover a variety of contributions that can be rewarded, from suggestions to group accomplishments.

Source: Office of personnel management,United States, 29/12/ 2014



 

Job hunting/Recruitment and selection processes in our Dear country Nigeria(Part 1)



Job hunting/Recruitment and selection processes in our Dear country Nigeria(Part 1)


From the way we were brought up in our culture, the ideal thing to become an important person in our society is to pass through the nursery,primary,secondary and tertiary institution(1st degree) and if possible go further to study a postgraduate course in order for you to earn a masters degree. Those who are lucky to come from a the middle class family can afford to send their children to study abroad for a better educational background.
Having passed through all these phase you believe, that ideal job is waiting patiently for you to grab in a multinational  oil company( that is always our first dream), or an FMCG (Fast Moving Consumer Goods) company because we believe that we deserve to be paid well after all those struggles we passed through in order for us to achieve our degrees. My mum always said to me while i was undergoing my Msc programme in the UK "degrees are not plucked from mango trees, you have to work for it".
You finally get those degrees that are not plucked from mango trees and you are moving into the labor market, first of all you start by applying for jobs adverts  you see on newspapers,job sites, etc... you believe in your mind, i will soon hit that job i know, by the time am applying for my fifth job i know i will get that big job in ECOWAS (oh well its always good to dream big), you are in your tenth job application still no response from the previous  jobs you have applied for, you are about loosing faith and hope, but if you are lucky to come from a supportive family just like mine trust me you won't give up that easy!


You search every newspaper, email to see if, oh i might be lucky, but still no chance of any luck. You decide to keep applying because you have faith. You are getting calls from friends" babe how far now any luck for job? family members ask how far with the job hunt any luck yet?just hold on tight and don't give up something good would come" And not forgetting the other side (your boyfriend is asking "hey girl any luck? you need to get a job soon oh! but don't worry you would soon get"). From every corner your hearing "how far with getting a  job? I can't give you money again oh" " you have to look for something to do my dear no matter how small it is at least its something, so far you are getting paid  you can buy your toiletries and recharge card". In your mind you are thinking are you serious? You mean all those sleepless nights trying to meet up with deadlines and preparing for that almighty seminar, you now have to now apply for a job as a secretary in a consulting firm? so you can at least have something up in your resume that your working and you have gained the amount of experience, while waiting to get that (BIG JOB) in your mind, you still believe.                                                                                                                               Thinking in your head, you can't believe you are still jobless,
applying for your twentieth job and just when you are about to give up, you get a call from a company....OMG you can not believe your ears you are being called for your first interview...excitement taking all over you, answering the HR manager with so much zeal and you can't wait to get the date of the invite for the job.
You finally get the invite and guess what? you have to travel out of your place of stay, by road 4hrs or by flight  which is an estimate of 1 hr 30 mins to meet up the interview which is to take place in two days time.
 The night before your trip you are so excited you pack up all your things, you read some HR likely asked questions, your dad and brother give you tips on how to act and answer questions during an interview. They advise you on how confident you should be, dress well and try to answer all  questions well. The day of your trip, you say a prayer to your God asking for favor.

The next day you pack up and you are set for your trip, before you leave all your family members wish you luck and hope for the best and raise your confidence level high by hailing "we are expecting to see your offer letter".
You start your trip, you continue reading likely HR questions. After four hours you arrive your  destination ,check into a hotel, have a shower and study some questions and have ideas on what the company is all about. Finally the "D" day is here and you are all set, you wake up 5.30am and you are ready to check out by 7am cause your interview is by 12noon.
You get a taxi and you embark on your journey to that almighty company, passing through traffic, you start thinking "hope the Human Resources Manager would like me", "i hope i can  impress him or her", "i hope i nail it and  get an offer letter" and the major one "i hope the offer is worth it"(literally  "hope the pay is good"). you finally get to the gate of the company you are greeted by the security man , you sign in and then you are ushered into the waiting room. heart pumping,adrenaline flowing.....all the prayers you can think of at that moment is flowing through your head..... 3 mins to 12 noon you are summoned into the Human Resources manager office...

"Hello miss Clara good afternoon welcome to ***** company can you have a seat"


TO BE CONTINUED...




HR SUGGESTIONS/RECOMMENDATIONS


  • As an HR specialist when advertising a job vacancy which is not restricted for applicants only in the company's location, try and give a maximum duration of weeks for applicants who are coming from faraway, so they have enough time to prepare for their trip to the precise location of interview.


  • Do not advertise for a job vacancy, the company does not require, this will only waste applicants time in applying for the job and also waste of money for transportation to the precise location of the interview venue.
  • Try and delete old job vacancy posts from company's job archives, doing this would help the job applicant to know the most recent job that he or she should be applying for.
  • As a Human Resource Manager or personnel you deal with people everyday of your life, you should be easy going and an attentive listener.
  • A Human Resource specialist should never be a dictator.
  • Employees look at the HR folks like they have the power to hire and fire so basically employees always try to avoid the HR department or try and be familiar with the HR folks in an organisation in order to be favored, as an HR specialist you should follow the right rules of the law of Human resource management, which is: Every body is equal and has the right and  freedom to express him or her self